Shipping Policy

Thank you for shopping with [Your Store Name]! We are committed to providing a smooth and reliable shipping experience for all of our customers. Please read through our shipping policy to ensure you're well-informed about our process.

Processing Time

• Orders are typically processed within 1–3 business days after the order is placed, excluding weekends and holidays.
• You will receive an email notification with tracking information once your order has been shipped.

Shipping Rates

• Standard Shipping: Flat rate of $[X] for all orders within the United States.
• Expedited Shipping: $[X] for expedited shipping (2–3 business days).
• International Shipping: Rates vary by country. During checkout, you will be provided with a shipping quote.

Delivery Times

• Standard Shipping: Delivery times typically range from 5–7 business days depending on your location.
• Expedited Shipping: Delivery within 2–3 business days after processing.
• International Shipping: Delivery times for international orders can range from 7–14 business days, depending on the destination and customs processing.

Order Tracking

• Once your order has been shipped, you will receive a tracking number via email to monitor the status of your package.
• Please allow up to 24 hours for tracking information to update in the carrier’s system.

Shipping Restrictions

• We currently only ship to [list countries or regions you ship to]. If you're located outside these areas, please contact us directly, and we'll do our best to accommodate your order.
• Certain items (such as oversized candles or fragile items) may require special handling and shipping. In these cases, we will reach out to discuss shipping options.

Shipping Issues

• Damaged Items: If your package arrives damaged, please contact us within 48 hours of receiving your order. We will assist in processing a claim with the carrier or offer a replacement.
• Lost Packages: If your tracking information shows the package as delivered but you haven't received it, please contact the carrier first. If the issue persists, we are happy to assist, but we cannot be responsible for packages once they are marked as delivered.

Free Shipping

• We offer free standard shipping on orders over $[X] within the United States. This offer is valid on qualifying orders only and will be applied automatically at checkout.

Address Changes

• Please ensure the shipping address provided is accurate. We are not responsible for packages that are lost or delayed due to incorrect address information.
• If you need to change your shipping address after placing an order, please contact us within 24 hours and we will try our best to accommodate your request.

Questions?

If you have any questions about shipping or need further assistance, please don’t hesitate to reach out to our customer service team at [Your Email Address].

---

Feel free to adjust the shipping rates, times, or regions based on your specific needs!